OVERVIEW

At My Home Tutor NCR, we provide ‘The Sigma Blueprint’ as a non-tangible, irrevocable digital asset. Because our products are digital files delivered via instant access or email, we do not offer refunds, returns, or cancellations once a purchase is confirmed and the digital link is generated.

REFUND STIPULATIONS

Due to the digital nature of our architectural manuals, all sales are final. Unlike physical goods, digital assets cannot be “returned” once the content has been accessed. As such, we maintain a strict No Refund policy to protect our intellectual property.

By completing your purchase, you acknowledge that you are acquiring a digital license and waive any right to a refund under the “Consumption of Digital Goods” clause of Indian IT and Consumer Law.

DUPLICATE TRANSACTIONS

As we do not offer standard refunds, this exception applies only to technical billing errors (e.g., being charged twice for a single order). If a duplicate transaction occurs, please contact support@myhometutorncr.com within 24 hours with your transaction IDs for an overcharge correction.

SALE & PROMOTIONAL ITEMS

All items, including ‘The Sigma Blueprint’ and any promotional digital releases, are sold on an “as-is” basis and are strictly exempt from refunds or returns.

EXCHANGES

We do not support exchanges. We only replace digital files if they are proven to be corrupted at the source. If you cannot open your file, contact us for a replacement copy of the same version. No exchanges for different products or store credits are permitted.

SHIPPING & LOGISTICS

There is no physical shipping involved in our operations. All products are delivered electronically. Consequently, we do not accept “return shipping” of any kind. Any attempt to “return” a digital file via hardware mail will not be processed and does not constitute a valid refund request.

TECHNICAL ASSISTANCE

If you experience a technical barrier (broken download link or corrupted PDF), contact our Support Liaison at support@myhometutorncr.com. We will ensure you receive the access you paid for, but financial reversals will not be initiated.